Business Development Manager (Home Care Sales) Job – Northbrook, IL

Why You'll Love This Job

BrightStar Care of Northbrook, IL seeking a motivated Business Development Manager to grow our private duty and skilled home care services through strong referral partnerships. This role is ideal for a consultative sales professional who enjoys being face‑to‑face in the field, building trust with healthcare professionals, and closing business that directly improves patient outcomes at home. You will be responsible for expanding both new and existing referral relationships across your designated territory while promoting our full continuum of home care services. This is an in-person, full-time, salaried position with benefits and commissions opportunities.

Responsibilities

Drive new business growth through cold calling, in‑person sales visits, and networking within your assigned territory
Develop and maintain referral relationships with Hospitals and discharge planners, Case managers and social workers, Physicians and clinics and Assisted living and skilled nursing facilities
Promote private duty home care and skilled home health services that support patients aging in place
Meet or exceed established sales goals and activity benchmarks, including a high volume of weekly face‑to‑face referral visits
Manage and expand an active territory database of referral sources and clients
Maintain accurate and timely documentation of all sales activity, referrals, and pipeline data within company CRM systems (Zoho, HubSpot)
Provide weekly sales summaries and call reports to branch and regional leadership
Partner with the Branch Manager, Director of Operations, and Regional Director of Operations to execute effective territory‑based sales and marketing strategies
Represent the branch at community events, networking groups, and professional associations
Support and manage local digital presence, including LinkedIn, Facebook, Instagram, and the office website listings
Monitor market conditions, referral trends, and competitor activity in the home care space
Communicate customer issues promptly and track resolution to ensure client satisfaction
Participate in ongoing training to continuously improve sales effectiveness and product knowledge

Skills & Qualifications

2+ years of outside sales experience, preferably in home care, home health, hospice, or healthcare services
Working knowledge of private duty home care and/or skilled home health referrals preferred
Proven success generating leads, managing a territory, and closing business
Strong relationship‑building skills with healthcare professionals and community partners
Comfortable with cold outreach, in‑person presentations, and public speaking
Highly self‑motivated, competitive, and results‑oriented
Strong written and verbal communication skills
Ability to work independently with minimal supervision
Proficiency in CRM systems (like HubSpot) and basic reporting tools

Working Conditions:

Daily travel throughout Cook County
Monday–Friday, 8:30 AM – 5:00 PM CT
Start and end the day in the Northbrook branch office
Flexibility required for occasional evening or weekend community events

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