Office Manager / Scheduler | Homecare JobNorthbrook, IL
Apply Now
Back to All Jobs
Why You'll Love This Job
Lead Care in Your Community
BrightStar Care of Baraboo is hiring an Office Manager / Scheduler (Customer Care Manager) to support daily office operations, scheduling, and care coordination for our clients and caregivers.
This role is a great fit for someone who enjoys working with people, staying organized, and keeping day-to-day operations running smoothly. You’ll be a key part of our office—supporting caregivers, managing schedules, and ensuring our clients receive the care they deserve.
If you’re looking for a stable, full-time Office Manager or Scheduler role in healthcare, where you can make a real impact locally, we’d love to connect.
BrightStar Care of Baraboo is hiring an Office Manager / Scheduler (Customer Care Manager) to support daily office operations, scheduling, and care coordination for our clients and caregivers.
This role is a great fit for someone who enjoys working with people, staying organized, and keeping day-to-day operations running smoothly. You’ll be a key part of our office—supporting caregivers, managing schedules, and ensuring our clients receive the care they deserve.
If you’re looking for a stable, full-time Office Manager or Scheduler role in healthcare, where you can make a real impact locally, we’d love to connect.
Responsibilities
What You’ll Do
Support Clients & Families (Care Coordination)
Support Clients & Families (Care Coordination)
- Be a trusted point of contact for clients, families, and caregivers
- Check in regularly to ensure care is going well
- Help coordinate services and respond to questions or concerns as part of your role in care coordination
- Maintain accurate client records and care documentation
- Participate in care planning and team discussions
- Ensure care meets company standards and The Joint Commission requirements
- Create and manage caregiver schedules as a scheduler / staffing coordinator
- Fill open shifts quickly to ensure clients are always supported
- Help balance schedules to reduce overtime and last-minute gaps
- Support payroll and time tracking
- Be a go-to resource for caregivers in the field
- Help onboard and train new team members
- Provide coaching, guidance, and day-to-day support
- Assist with performance reviews and feedback
- Support daily office operations and administrative tasks
- Answer phones and support office communication
- Keep records and reports organized and up to date
- Work closely with a small, collaborative team
Skills & Qualifications
What We’re Looking For
BrightStar Care is committed to diversity and values the ways in which we are different.
Apply Now
- High school diploma (required)
- 2+ years of office management, scheduling, staffing, or leadership experience
- Healthcare, home care, or caregiving experience (preferred)
- Strong communication and organization skills
- Ability to manage multiple priorities in a busy office environment
- Comfortable working with both clients and caregivers
- Valid driver’s license and reliable transportation
- Full-time, in-office
- Monday–Friday, 8:30 AM – 5:00 PM
- Participation in after-hours on-call rotation
- Work close to home and make a difference in your community
- Be part of a supportive, close-knit team
- Stable, full-time schedule
- $50,000–$55,000/year + quarterly bonus opportunity
- Opportunity to grow within a respected healthcare organization
BrightStar Care is committed to diversity and values the ways in which we are different.